Your monitoring professionals can aid in streamlining an emergency
An alarm may be confusing when they trigger -- particularly if they sound off when you’re asleep. But if you installed a monitored alarm system, you’re free to think about one event: moving your family to out of harm’s way.
This is because your monitoring expert also answers your triggered alarms. In seconds, they will call you to make certain that you are alright and help assess the situation. Then, they will contact emergency responders and get them to your location. Your monitoring team can even help walk you through your situation and where to go.
Monitoring covers more than your home security system
Your Scranton monitored alarm system guards more than an intrusion. Your smart home can also act to fire, carbon monoxide, or excessive water with the proper tech. By placing a monitored fire alarm or CO detector, you can receive emergency responders to respond whether you're home or traveling. Your monitoring specialists can even respond to health-related situations -- like shortness of breath or a collapse -- with a monitored medical accessory.
Emergency services reach you faster with a monitored alarm system
Vivint’s monitoring team will answer any activated alarm in a matter of seconds. They'll first contact you to ensure that you're not harmed and then can coordinate emergency services on your behalf. This lightning-quick process is much quicker than calling emergency dispatch yourself after you rounded up your family and reached safety. Seconds count in home security, and Vivint makes certain you get assistance as soon as possible!
Monitoring watches your home round-the-clock
Unfortunately, a high-decibel alarm bell doesn’t matter much when you’re away from home. However, your Vivint monitoring team stays on alert 24/7. They'll answer to any alert that you cannot and will also keep you in-the-know every step of the way. It’s easier when you're flexible and can hurry home after receiving an alert, but it's essential when you're traveling and can't quickly get back to take care of the situation.